EssentialCare

EssentialCare (previously known as Extended Warranty)

Two options of EssentialCare are available:

EssentialCare 1-Year

EssentialCare 2-Year

EssentialCare 1-Year

EssentialCare 1-Year option is based on the standard policies as listed above with the following amendments. Its valid service period is 12 months, starting from the date after the original warranty or EssentialCare expiry date.

  • Technical Support via Support Ticket
  • Firmware Upgrades
  • InControl Cloud Management
  • Hardware Warranty (if applicable)
  • Valid for 1 Year

 EssentialCare 2-Year

EssentialCare 2-Year option is based on the standard policies as listed above with the following amendments. Its valid service period is 24 months, starting from the date after the original warranty or EssentialCare expiry date.

  • Technical Support via Support Ticket
  • Firmware Upgrades
  • InControl Cloud Management
  • Hardware Warranty (if applicable)
  • Valid for 2 Year

A Diagnostic Report is required to validate warranty if the Peplink hardware is already out of warranty at the time of purchasing EssentialCare. More information on how to export a Diagnostic Report can be found at this link (instructions).

















1-Year Extended Warranty for Balance 1350 (SVL-712)

1-Year Extended Warranty for Balance 1350 (SVL-712)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 20V (SVL-713)

1-Year Extended Warranty for Balance 20V (SVL-713)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 210 (SVL-706)

1-Year Extended Warranty for Balance 210 (SVL-706)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 2500 (SVL-730)

1-Year Extended Warranty for Balance 2500 (SVL-730)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 305 (SVL-732)

1-Year Extended Warranty for Balance 305 (SVL-732)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 30V (SVL-714)

1-Year Extended Warranty for Balance 30V (SVL-714)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 30V LTE (SVL-778)

1-Year Extended Warranty for Balance 30V LTE (SVL-778)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 310 (SVL-707)

1-Year Extended Warranty for Balance 310 (SVL-707)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 310X (CAT 12) (SVL-321)

1-Year Extended Warranty for Balance 310X (CAT 12) (SVL-321)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 310X (CAT 18) (SVL-322)

1-Year Extended Warranty for Balance 310X (CAT 18) (SVL-322)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 380 (SVL-703)

1-Year Extended Warranty for Balance 380 (SVL-703)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 50V (SVL-738)

1-Year Extended Warranty for Balance 50V (SVL-738)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 580 (SVL-711)

1-Year Extended Warranty for Balance 580 (SVL-711)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance 710 (SVL-704)

1-Year Extended Warranty for Balance 710 (SVL-704)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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1-Year Extended Warranty for Balance SDX (SVL-494)

1-Year Extended Warranty for Balance SDX (SVL-494)

All Peplink products come with one-year standard warranty. This warranty period can be extended for ..

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