How to download Diagnostic Report File from a Peplink Balance or Pepwave MAX Device


At times you may be requested by Support to provide a Diagnostic Report. Or, when opening a new ticket, you can also attach one together with descriptions and reproducibility of your issue.
Please follow the steps below to obtain a Diagnostic Report from a Peplink or Pepwave device:
  1. Connect to the Web Admin Interface with a web browser.
  2. Go to Status > Device. Click the Download button next to the Diagnostic Report field.
  3. A prompt will appear for saving the file containing the Diagnostic Report to your computer.

915 MHz to 928 MHz in Australia - LoRa and LoRaWAN for IoT


Australia (and New Zealand)

Australia uses the 915 MHz to 928 MHz wireless network frequency band and thus manufacturers of devices using the Microchip LoRaWAN module RN-2903A must load the correct firmware from Microchip to make the devices function properly.

How to Configure Peplink Layer 2 SpeedFusion VPN


SpeedFusion and PepVPN can operate in layer 2 mode, bridging both ends of a VPN to create a single Ethernet LAN. This allows you to extend your local network and easily run applications that are LAN-only or difficult to route, such as:

  • Zeroconf / Bonjour
  • AirPlay
  • AirPrint
  • Windows printer and file sharing network discovery

To use this feature, navigate to Network > Network Settings and select the interface you wish to bridge

Peplink Forward Error Correction (FEC)


Available from firmware version 8.0 for Peplink routers with a SpeedFusion WAN Smoothing license.


When using multicast applications on lossy WAN connections the performance can suffer. To overcome these problems Peplink introduced WAN smoothing, but WAN smoothing has an overhead of at least 50%.
This is not always desirable when there isn’t enough bandwidth available. Peplink has therefore introduced Forward Error Correction in Firmware 8.0
FEC is a cousin of WAN smoothing but it consumes less data. It is useful for bandwidth sensitive applications such as mobile streaming.

TRO620 - Cellular and 802.11 Mesh Router


Hitachi ABB Power Grids recently announced the launched of its next generation wireless communication solution with the launch of the Tropos TRO600 portfolio. With this, they introduce a hybrid wireless architecture, seamlessly integrating 2G, 3G and 4G LTE communication technologies, self-healing broadband mesh and select sub-GHz technologies from eco-system partners, into a single device.

What is SD-WAN?


Software-Defined Wide Area Networking (SD-WAN) is a revolutionary way to approach the simplification of branch office networking and assure optimal application performance by using centrally controlled and managed WAN virtualization.
Unlike traditional WANs, SD-WAN delivers increased network agility and cost reduction. Software-Defined WAN has its roots in Software-Defined Networking (SDN), the underlying principle of which is to abstract the network hardware and transport characteristics from the applications that use the network.

One-Device Retail Connectivity Solution


The Balance 30 Pro (SD-WAN Branch Router with LTEa Failover) can handle all your networking needs. With the PoE activation kit, its four PoE GE LAN ports can connect and power your payment terminal, IP phones, Wi-Fi hotspots. The Balance 30 Pro has one cellular WAN (2x SIM slots) for automatic failover and two Ethernet connections, ensuring that your network and business will keep running no matter what. With Peplink PrimeCare Advance, you can enjoy turn the Balance 30 Pro into a source of revenue and customer data. Use the Ad Delivery service to deliver advertisements and surverys to your customers before they connect to your Wi-Fi.

Futureproof SD-WAN Router for Small Businesses and Branches


Groundbreaking price-performance router for branches

Balance 20X delivers excellent routing throughput, 11 AC Wave 2 WiFi, includes an embedded cellular modem, and it also supports new Flex Mini module so that you can optionally add a second LTE radio.

TRO620 Cellular and 802.11 Mesh Router


The TRO620 DIN-rail mounted cellular router provides a reliable and secure connection over public and private cellular infrastructures. This advanced communications platform combines cellular communication technology with Hitachi-ABB Power Grid’s patented Broadband Mesh functionality with an Edge Compute capability for field area networks and distribution automation.

Unbreakable Maritime Connectivity


Combine Multiple LTE, WiFi and VSAT for Reliable and Fast Onboard Connectivity.

Reliable Internet connectivity can provide enhanced enjoyment onboard and increased navigational capabilities (nautical charts, weather reports – or the location of the nearest marina), additional entertainment for the guests and crew (IP Radio/TV, news, social media) as well as secure corporate communications (VoIP, email and messaging). However getting reliable internet connectivity at sea has a number of specific challenges particular to this difficult and ever-changing environment.

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